What loon can and can't see.
loon listens only when you ask it to, and what it remembers about you stays in one file on your Mac. Here is exactly what travels and what does not, in plain English.
The microphone
What loon can do:loon listens for the few seconds after you ask it to, and nothing more.
What it never does:loon does not record continuously. It does not transcribe ambient conversation. It listens only for the moment you ask it to.
What you say
What loon can do:What you say becomes text so loon can understand it, and loon's answer becomes speech. That much travels.
What it never does:We keep no copy of your audio and no copy of your conversations. Nothing about your notes, your people or your history travels with a request.
The screen and the web
What loon can do:When you open loon, it takes a picture of what's on your screen first, before its own window covers it, so it can answer about what you were just looking at. If you close loon without asking anything, that picture is deleted. If you send a request, the picture goes with it. loon can also read a web page you point it at.
Mail, calendar, messages
What loon can do:When you grant access, loon can read your inbox, calendar events, or messages so you can ask about them.
What it never does:loon does not send mail or messages without confirming first. You can revoke any of these in Settings at any time.
Your account
What loon can do:We store your email, plan, and settings. That's it.
What it never does:No advertising IDs. No third-party trackers. We never sell or share your data. Ever.
No wake word. No always-on listening.
There is no wake word and no continuous listening anywhere in loon. It listens only for the moment you hold the keys down: nothing before, nothing after.
Questions? There is no support desk yet. The list form is the way to reach us, and it has a box for your message.
